Privacy Policy
Last Updated: December 2025
1. Introduction
CureZo Health Pvt Ltd ("CureZo", "we", "us", or "our") is committed to building a trusted outpatient care infrastructure for India. We respect your privacy and are committed to protecting your personal data in accordance with India’s Digital Personal Data Protection Act, 2023 (DPDP Act).
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our platform.
2. Scope
This policy applies to:
- Visitors to the CureZo website.
- Users submitting interest for our pilot programs.
- Partners, healthcare providers, and institutions inquiring about collaboration.
3. Information We Collect
Information You Voluntarily Provide
When you contact us or apply for a pilot, we may collect:
- Name and contact details (email address, phone number).
- Professional information (organization name, role).
- Content of your messages or inquiries.
Technical Information
We collect limited technical data to ensure site performance and security, including:
- IP address and browser type.
- Device information and operating system.
- Basic usage analytics (pages visited, time spent).
4. Purpose of Data Collection
We process your data solely for the following purposes:
- To communicate with you regarding your inquiries or pilot applications.
- To obtain feedback and improve our platform infrastructure.
- To ensure the security of our services and prevent fraud.
- To comply with legal obligations under Indian law.
5. What We Do NOT Do
Our business model is built on infrastructure, not data monetization.
- × We do not sell your personal data to third parties.
- × We do not use your health data for advertising or profiling.
- × We do not provide insurance underwriting, lending, or credit services.
- × We do not disburse cash directly to users.
6. Data Sharing
We do not share your personal data with third parties, except in the following limited circumstances:
- Service Providers: With trusted vendors who assist us in operating our website or conducting our business (e.g., cloud hosting providers), bound by strict confidentiality agreements.
- Legal Requirements: If required by law, court order, or government regulation.
7. Data Security
We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we urge you to protect your own devices.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the purpose is fulfilled, data is securely deleted or anonymized.
9. Your Rights
Under applicable laws, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal retention requirements).
- Withdraw consent for data processing at any time.
To exercise these rights, please contact us at contact@curezo.in.
10. Children’s Privacy
Our platform is not intended for use by minors. We do not knowingly collect personal data from children under the age of 18.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.